Terms Of Use, Privacy & Cookie Policy

By using our website www.localadvisors.co.uk, you agree to our terms of use, privacy and cookie policy as stated below. If you do not agree to any of the terms below, please do not use our website.

Using our website

By voluntarily sending an enquiry via our website, you agree to provide us with your personal information, on the basis that either the local advisor/s that you select, or those that we choose on your behalf, have permission to contact you for the purposes of assisting you with the nature of your enquiry.

We will only use your personal information to provide the service as stated and will only share your information with third parties if that third party is integral to assisting you with your enquiry.

If you send an enquiry via our website on behalf of another person, you must first ensure that you have the permission of that person to provide their personal information and ensure that they understand the purpose of our service and consent to being contacted directly.

Your information is securely sent from our website and securely held electronically by www.localadvisors.co.uk. Both www.localadvisors.co.uk and the local advisor/s that you either select, or that we choose for you, have access to any personal information that you submit via our website. www.localadvisors.co.uk take no responsibility for the security of your personal information that your selected/chosen local advisor/s may hold elsewhere.

We offer an independent service, whereby you can view and contact your local advisor/s free of charge. Although we do not charge a fee for this service, your local advisor/s may charge you a fee for any further advice given or services provided, for which they should disclose fees prior to offering such advice and/or services.

If we introduce an enquirer to an advisor we may charge that advisor a nominal fee.

The local advisors that we list on our website are responsible for their own data protection and we cannot accept any liability for the way in which local advisors that you decide to contact via our website protect your personal information or the advice they offer.

We ensure that all local advisors listed on our website are registered with the ICO (Information Commissioner’s Office) for data protection and, if they operate in a regulated industry, are regulated by the respective regulatory body and are appropriately made aware that they are directly responsible for the way in which they protect your data.

The information we collect

Your personal information is only required and collected from you when you wish to contact one or more local advisors by using our dedicated contact form. The information we collect is clearly set out on the web page on which we collect it. We may collect your IP address and use cookies (see our cookie policy below) unless you configure your web browser not to accept them.

www.localadvisors.co.uk will only hold your data for a maximum of one year from date of submission via our website and you may request at any time for this information to be removed. Please view full contact details at the bottom of this document.

Why we collect it

We request your information via our website purely for the purposes of passing your details on to the local advisor/s that you choose, or that we choose for you.

Your rights

Under the Data Protection Laws, you have a number of important rights free of charge. In summary, those include rights to:

1.) Access to your personal information

2.) Require us to correct any mistakes in the information which we hold on you

3.) Require the deletion of personal information concerning you in certain situations

4.) Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third party in certain situations

5.) Object at any time to processing of personal information concerning you for direct marketing

6.) Object to decisions being taken by automated means which produce legal effects concerning you or that similarly significantly affect you

7.) Object in certain other situations to our continued processing of your personal information

8.) Otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, please contact the Information Commissioner's Office directly www.ico.org.uk. If you would like to exercise any of the rights listed above, please email your request directly to us at hello@localadvisors.co.uk. Our full contact details are available at the bottom of this document.

Lodging a complaint

The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office. Please find further information at: www.ico.org.uk.

Data Protection

Your Local Advisor Limited is registered with the Information Commissioner's Office in the UK as a “data controller”, in accordance with the provisions of the Data Protection Act 1998. You can view further information at www.ico.org.uk.

Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Accessing and updating your personal information

During the time that we securely hold your personal data, we will let you have a copy of personal information we have about you, should you request it, which you may correct it if you wish. If you wish to obtain this data, email hello@localadvisors.co.uk. Our full contact information is displayed at the bottom of this document.

Google Analytics & Google Advertising Services

We use Google Analytics & Google Advertising Services to better understand the behaviour, needs and requirements of those who visit our website, which enables us to make improvements and refinements to our user experience. For further information on how Google uses your data, please visit https://policies.google.com/technologies/partner-sites.

Cookie Policy

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Some websites will also use cookies to enable them to target their advertising or marketing messages based, for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like, for example, your preferences or what’s in your shopping basket.

Accepting or declining cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The types of cookies we use:

First party cookies

First party cookies are set by the website, you are visiting and they can only be read by that site.

Third party cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies.

More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites.

Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent cookies

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

If you have any questions or wish to get in contact with us relating to our privacy Policy, Terms Of Use, or any other area, please email us directly hello@localadvisors.co.uk.

Company information

Your Local Advisor Limited, The Victoria, 25 St. Pancras, Chichester, West Sussex, PO19 7NR. A company registered in England and Wales, company number 13527472.